Effective Date: September 19, 2026
At Velcura Enterprises (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website velcuraenterprises.com or engage with us for medical and surgical product inquiries.
1. Information We Collect
We may collect personal and institutional information when you interact with our website, place inquiries, or communicate with us via phone, email, or WhatsApp. This may include:
- Contact Details: Name, hospital/organization name, email address, phone number, and WhatsApp number.
- Business Information: Billing/shipping address, GSTIN, and institutional procurement requirements.
- Communication Data: Messages, inquiries, or feedback submitted through our contact forms or direct communications.
2. How We Use Your Information
We use the collected information for legitimate business and institutional purposes, including:
- Processing and responding to product inquiries, quotation requests, and bulk orders.
- Communicating regarding order updates, dispatches, and customer support.
- Maintaining institutional records, compliance, and invoicing.
- Improving our website usability, product catalog, and customer service experience.
3. Data Security
We implement appropriate technical and organizational security measures to protect your personal and business information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted partners, logistics providers, or regulatory authorities strictly as required to fulfill orders, ensure timely delivery, or comply with legal obligations.
5. Cookies and Tracking
Our website may use basic cookies or analytics tools to enhance user experience, track site traffic performance, and remember your preferences. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please feel free to reach out to us:
- 📞 Phone & WhatsApp: +91 88821 22940
- 📧 Sales Inquiries: Info@velcuraenterprises.com
- 📧 Primary Email: Velcuraenterprises@gmail.com
- 🏢 Registered Address: Bhupani Colony, Makkad Farm, Faridabad, Haryana, India